In today’s development field the phrase, “donor engagement,” get tossed around like a football owned by Peyton Manning. Everyone uses it. But not many people pause long enough to provide any definitional specificity to the phrase. What do we really mean when we say we need to “engage” donors? And why is it really important…
Category: Leadership
Asking Too Early or Asking Too Late
Both are bad. But asking too early is worse. You risk injuring the relationship by signaling that you value the donor’s money more than the donor. And sometimes that is never repaired fully. When you ask too late you risk getting a smaller gift (you didn’t strike while the iron was hot). And you risk…
Where Is Your Strategic Focus?
Recently, I was in attendance at a higher education institution’s Board meeting and watched as an administrative leader at the institution rose to address the members of the Board. As she began her presentation on the progress to date on the institution’s Strategic Plan, she projected a huge S-W-O-T Quadrant onto a screen behind her…
Avoiding the Leadership “Comb Over”
We’ve all seen it. The older man, clearly going bald, with extra-long strands of hair combed across the top of his head. With a part beginning just above one ear, he carefully orchestrates these long hairs until their ends find their way somewhere near his other ear. The comb over. When we see it, we…
Are you “of” or “for”?
What is your title? Assistant Director of Annual Giving? or Assistant Director for Annual Giving? Associate Vice President of Development? or Associate Vice President for Development? Vice President of Advancement? or Vice President for Advancement? You get the point. Little words – even those we regularly gloss over – can have a big impact on…
You Don’t Get Better By Telling Positive Stories
How should you go about becoming a more productive development professional? How should your team go about becoming more productive? How should your institution go about becoming better at fulfilling its mission? Fundamentally, there are two approaches we can take to get better: Focus on weaknesses. We can home in on the weak links, the…
Why Are You Here?
Why have you chosen a career in development, constituent relations, communications, advancement, or non-profit leadership? Why are you here? What is your purpose? Heavy questions, I know. But do you wrestle with these questions every once in a while? If not, you should. This past Friday at lunch, I wrestled with these questions. I was…
Ask The Right Question First
As a consultant, I’m regularly asked by clients and prospective clients a version of the question, “what would you suggest we do?” And while a satisfying answer to that question might seem sufficient or even helpful at the time, it really is neither in the long-term. It’s really the wrong question. Instead, the better question…
A Parachute For Your Trip Over The Fiscal Cliff
I’m not sure what exactly will happen on January 1, 2013, should our esteemed elected officials in Washington, D.C., fail to pass some sort of legislation to avoid the “fiscal cliff.” We are told that taxes will be increased, at least for those making over $250,000 per year. We are told that large spending cuts…
Giving For (More Than) Entertainment
In 2011, Americans spent almost $500 billion on entertainment – sports, movies, games, music, books, internet access, etc. By 2016, that amount is projected to be almost $600 billion. Meanwhile, our friends at Giving USA, tell us that charitable giving totaled just under $300 billion in 2011. What if we saw it as part of…