Two socially transmitted doctrines. In one, we invite an authentic, joyful, heartening belief to overtake us: “Tomorrow will be better than today.” In the other, we give in to a cynical, misanthropic, resigning frame of mind and heart: “I’m not concerned about tomorrow.” There is no question that advancing our institutions is done best when…
Category: Constituency Service
From “How” To “Why?”
Yesterday, I used OpenAI’s artificial-intelligence chatbot, ChatGPT, for the first time. I asked ChatGPT the following question: “How can I raise more money as a university development officer?” Here, in full, is the response I received in less than 10 seconds: “As a university development officer, your primary responsibility is to raise funds for your…
Believing What We Say
“We don’t believe what we hear. We believe what we say.” Social scientists have proved this old saying over and over again in a multitude of studies. For instance, and as Daniel Lieberman and Michael Long report in their book, “The Molecule of More,” if we talk with someone about the importance of honesty and…
I Need Better Data
“I need better data,” is the response we often hear (and sometimes give ourselves) when we are uncomfortable with a next step. Consider: “I need more data before I know how much to invite him to give. . .” “I need better data before we can run an accurate list of donors who gave at…
Letting The Outside In
I visit with many college and university presidents, nonprofit executives, and other leaders. When I ask, “so, how are things right now?” I often get one of two types of answers: A reflective, introspective response focused on what is happening within the institution. How things are progressing with the leadership team, for instance. Or, how…
The Diagonal Problem
Organizational charts matter. They aren’t the final answer to the question of “how effective are we?” But they are an important component of that answer. When we don’t communicate based on the organizational chart, we risk problems. Take, for instance, a Dean of a college engaging the Foundation CEO regularly instead of her gift officer….
5 New Ways To Get Great Abs!
There is a simple reason headlines like this are used over and over again on fitness magazine covers or fitness posts on social media, etc. They work. For a whole host of reasons, many people seek slimmer midsections so they are curious about, “5 new ways. . .” As a result, such tried and trusty…
So, Now What?
Welcome to 2023! You made it. In fact, you probably more than “made it.” You probably finished 2022 with more gift income than in calendar year 2021. You probably achieved some important campaign goals in 2022. You probably succeeded in a whole number of important advancement and development ways. And, you probably are tired. Maybe…
Some People
Your case statement isn’t designed to delight every prospect. Your proposal isn’t crafted to appeal to every donor. Your website can’t be created to attract every visitor. Your direct mail solicitation isn’t written to enthrall every reader. You shouldn’t be seeking to connect with everyone. That’s a fool’s errand. Far too wide and too broad…
3 Leadership Statements That Build Team Trust
One version of leadership posits the leader as a know-it-all. This is the supremely confident individual who has most all the answers and always knows a direction for future growth. The strongman (or woman) model. However, under this form of leadership, team trust is rarely optimized, which means that team effectiveness is rarely optimized. In…