One side of the coin: Effective leaders are courageous enough to have a vision for tomorrow.
People grow confused and frustrated when a leader doesn’t take the time to communicate where the team, the department, the program, or the organization is heading.
The other side of the coin: Effective leaders are selfless enough to know and acknowledge the people in their care.
People grow skeptical and demoralized when a leader doesn’t take the time to understand where the team, the department, the program, or the organization currently is on the path toward tomorrow.
The coin needs both sides.